Terms and Conditions

1. Acceptance of Terms
By engaging Barkatt Social Media Marketing Agency (“Barkatt”, “we”, “us”, “our”) for services, you (“the Client”) agree to be bound by these Terms & Conditions.

2. Scope of Services
Barkatt shall provide promotional, social media, and marketing services as mutually agreed in writing. All promotional material (content, images, videos, etc.) required for campaigns must be provided by the Client.

3. Payments

All payments for services must be made in advance.
Services will commence only after confirmation of payment.

4. Cancellations & Termination

By Barkatt: Barkatt reserves the right to cancel or terminate any promotion, campaign, or contract at its sole discretion, without prior notice, if the client engages in misconduct, non-payment, or activities deemed harmful to Barkatt’s reputation or services.

By Client: If the Client requests termination of services after commencement of work, no refund shall be applicable.

In case of a genuine emergency (such as the death of the Client), Barkatt may consider exceptions, at its sole discretion.

5. Intellectual Property & Usage

Barkatt reserves the right to use the Client’s profile information, images, videos, blogs, and other provided material for promotional purposes.

Barkatt is not responsible for confirmation of participants or responses to campaigns but will use its platforms (website, social media, email, etc.) to promote as agreed.

6. Limitation of Liability
Barkatt shall not be held liable for indirect, incidental, or consequential damages arising from services provided.

7. Modification of Terms
Barkatt reserves the right to update these Terms & Conditions at any time without prior notice.

Refund Policy

1. No Refund Policy

All payments made to Barkatt are non-refundable. Once services have been booked and confirmed, no refunds shall be issued.

2. Exception – Cancellation by Barkatt

If Barkatt cancels a project before commencement of work, 50% of the amount paid will be refunded.
If work has already commenced, Barkatt will raise an invoice for the work completed to date. This amount will be deducted from the 50%, and the balance (if any) will be refunded to the Client.

3. Client Termination

If the Client terminates the agreement after payment, no refund shall be provided.
The only exception is in the case of a verified emergency of death (of the Client). Barkatt may, at its sole discretion, consider a partial refund in such cases.

4. Non-Eligibility

Refunds will not be considered in the following cases:

Delay caused by the Client in providing required content/materials.
Failure of campaign performance due to reasons beyond Barkatt’s control (e.g., platform algorithms, audience engagement).
If full payment has not been made in advance.

Terms and Conditions

Refund Policy

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