Privacy Policy

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Depending on how you interact with us, we may collect the following information:

Personal Information: 

We may collect information such as:

• Full name
• Email address
• Mobile/phone number
• City or location
• Business/professional details
• Information about your requirements or enquiry
• Details provided through contact, registration, enquiry or service forms
• Any other information that you voluntarily provide to us

When you make a payment through our Website, payment transactions may be processed through third-party payment gateway providers, including CCAvenue.

Barkatt does not directly collect or store your complete debit card, credit card, banking or other sensitive payment credentials. Such payment information is processed by the applicable payment gateway in accordance with its own privacy and security practices.

We may receive transaction-related information such as payment status, transaction reference number, amount, date and other information necessary to confirm and manage your payment.

When you visit our Website, certain technical information may be automatically collected, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of visit
• Referring pages or sources
• General website usage information

Our Website may use cookies and similar technologies to improve website functionality, understand website usage and enhance your browsing experience. You may choose to disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionalities.

We may use the information collected from you for the following purposes:

• To respond to your enquiries and requests
• To provide and manage our services
• To process payments and confirm transactions
• To communicate with you regarding your services, orders, enquiries or bookings
• To provide customer support
• To maintain records of our business transactions
• To improve our Website, services and user experience
• To communicate information about our services, offers, events, workshops, products or other Barkatt activities where permitted and/or where you have opted to receive such communications
• To prevent misuse, fraud or unauthorised activity
• To comply with applicable legal, regulatory and accounting requirements
• To protect our rights, property and users

We collect and use personal information only for legitimate and relevant purposes connected with our business and the services we provide.

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted third parties in the following circumstances:

Service Providers: We may share relevant information with service providers who assist us with:

• Website hosting and maintenance
• Payment processing
• Website analytics and technical services
• Communication and customer support
• Other services necessary to operate our business

For example, payments made through our Website may be processed by CCAvenue or other applicable payment service providers.

Legal and Regulatory Requirements: We may disclose personal information where required to do so by applicable law, court order, governmental authority, regulatory requirement, or where reasonably necessary to protect our legal rights or prevent fraud or misuse.

Business Operations: Where necessary, information may be shared with professional advisers, technology providers or other parties supporting the legitimate operation of our business, subject to appropriate safeguards.

Our Website may contain links, buttons or references to third-party websites, social media platforms, WhatsApp, payment gateways or other external services.

When you click on such links or interact directly with third-party platforms, you may be subject to their respective privacy policies and terms of use.

Barkatt is not responsible for the privacy practices, content or security practices of third-party websites or services.

We take reasonable and appropriate measures to protect personal information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business and transaction records, resolve disputes, comply with legal or regulatory requirements, or protect our legitimate interests.

When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

Subject to applicable law, you may have the right to:

• Request information about the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent for processing where processing is based on consent
• Raise concerns regarding the handling of your personal information
• Request information regarding the processing of your personal information

To exercise any of these rights or raise a privacy-related concern, please contact us using the details provided below.

We will review and respond to reasonable requests within 30 days, or within such other period as may be required under applicable law.

Where permitted by applicable law, Barkatt may communicate with you regarding our services, products, workshops, events, offers or other relevant information.

If you no longer wish to receive promotional communications, you may contact us at creation@barkatt.in or use the unsubscribe/opt-out option provided in the communication, where available.

Please note that you may still receive essential communications relating to transactions, services, payments or enquiries.

Our Website and services are not specifically directed towards children. We do not knowingly collect personal information from children without appropriate consent or authorisation where required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.