Refund and Cancellation Policy

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Clients may request cancellation of a scheduled service by providing notice at least 7 days in advance of the scheduled service date, via email at creation@barkatt.in or phone at +91 9958633441.

• Cancellations made at least 7 days before the scheduled service date may be eligible for a full refund, subject to the terms applicable to the particular service.
• Cancellations made less than 7 days before the scheduled service date may be subject to applicable cancellation charges or deductions for costs already incurred or services already initiated.
• Once a service has commenced, cancellation and refund eligibility will depend on the nature and stage of the service.

Refunds may be considered under the following circumstances:

• The service was not provided as described.
• The service could not be delivered due to circumstances attributable to Barkatt.
• A scheduled service is cancelled by Barkatt and cannot reasonably be rescheduled or otherwise fulfilled.

To request a refund, please contact us at creation@barkatt.in or +91 9958633441 within 7 days of the scheduled service date or the date on which the issue occurred.

Each refund request will be reviewed based on the nature of the service, the work already completed, and the circumstances of the request.

Certain services may be non-refundable once the service has commenced or resources have been committed, including:

• Services that have been fully rendered or completed.
• Social media marketing or promotional services that have already commenced.
• Podcast recording, production or promotional services once the recording, production or related work has commenced.
• Advertising or promotional campaigns for which advertising expenditure or other third-party costs have already been incurred.
• Professional listings, memberships or promotional packages once the applicable listing or promotional period has commenced.
• Workshops, events, bookings or scheduled sessions once the service has commenced.
• Customised work or content that has already been created specifically for the client.

Any specific cancellation or refund terms applicable to a particular service may also be communicated to the client before the service is confirmed.

Approved refunds will normally be processed and initiated within 7–10 business days from the date of approval.

The time taken for the refunded amount to reflect in the customer's bank account, card or other payment method may vary depending on the applicable payment gateway, bank or financial institution.

Where payment has been made through CCAvenue, the refund will be processed through the applicable payment mechanism.

If a service has been partially rendered or partially completed, a partial refund may be considered based on the proportion of the service completed and any costs already incurred by Barkatt.

Any applicable refund amount will be communicated to the client before processing the refund.

Barkatt shall not be liable for delays, interruptions or cancellations caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, governmental actions, transportation disruptions, technical failures, payment-system disruptions or other force majeure events.

Where reasonably possible, Barkatt may offer an alternative date or rescheduling option in such circumstances.

This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, and other applicable laws and regulations.

Any disputes arising under or in connection with this policy shall be subject to the jurisdiction of the competent courts located in Ghaziabad, Uttar Pradesh, India.

For questions, cancellation requests or refund-related concerns, please contact us at:

Barkatt Social Media Marketing Agency

Email: creation@barkatt.in
Phone: +91 9958633441

Address: 1017, Second Floor, Near Mahagun Mall, Sector 3F, Vaishali, Ghaziabad, Uttar Pradesh – 201010, India

Website: https://www.barkatt.in